# Privacy Policy
**Last updated:** 9 April 2026
This Privacy Policy explains how **Tremitando** (“we”, “us”, “our”) collects, uses, and protects personal data when users visit **www.tremitando.com**, contact us by email or WhatsApp, or otherwise interact with our website.
## 1. Data Controller
The data controller of this website is:
**Tremitando**
Via Garibaldi SNC
Isole Tremiti, 71051
Italy
Email: **tremitando23@gmail.com**
VAT number / P. IVA: **04432950717**
For any privacy-related request, users may contact us at **tremitando23@gmail.com**.
## 2. What data we collect
We may collect the following personal data:
- contact details voluntarily provided by users, such as name, email address, phone number, and WhatsApp contact details
- the contents of messages sent to us by email or WhatsApp
- technical and usage data generated when visiting the website, such as IP address, browser type, device information, pages viewed, and general website interaction data
- analytics data collected through tools such as Google Analytics, where applicable
## 3. How we collect data
We collect personal data when:
- users send us an email
- users click a link on our website that opens a WhatsApp chat and then contact us
- users browse the website
- analytics and similar technologies collect usage data, where applicable
## 4. Why we process data
We process personal data for the following purposes:
- to respond to inquiries and communications
- to provide information about our services
- to manage and improve the website
- to monitor website traffic and usage
- to comply with legal obligations
- to protect our business against misuse, fraud, or security issues
## 5. Legal basis for processing
We process personal data on one or more of the following legal bases:
- pre-contractual measures, where processing is necessary to respond to a user request or inquiry
- legal obligation, where processing is necessary to comply with applicable laws
- legitimate interests, such as managing communications, maintaining website security, and improving the website
- consent, where required for non-essential cookies or analytics tools
## 6. Cookies and analytics
Our website may use cookies and similar technologies, including Google Analytics, to understand website traffic and usage.
Where required by applicable law, non-essential cookies or tracking technologies will only be used after the user has provided consent.
Users can also manage cookies through their browser settings.
## 7. Sharing of data
We do not sell personal data.
We may share personal data only where necessary with service providers that support our website and communications, including:
- Wix, as the website platform provider
- Google, where Google Analytics is used
- email or messaging providers, where relevant
- public authorities or professional advisors, where required by law
## 8. Data storage and transfers
Personal data may be stored through Wix.com’s data storage, databases, and general Wix applications, as well as through the email, messaging, and analytics providers we use.
Some service providers may process personal data outside the European Economic Area (EEA). Where this happens, appropriate safeguards will be used in accordance with applicable data protection law.
## 9. Data retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage communications, comply with legal obligations, and protect our legitimate interests.
Data that must be retained for legal, tax, or administrative reasons may be kept for the period required by law.
## 10. User rights
Under applicable data protection law, users may have the right to:
- access their personal data
- request correction of inaccurate data
- request deletion of their personal data
- request restriction of processing
- object to certain processing
- withdraw consent, where processing is based on consent
- lodge a complaint with the competent supervisory authority
To exercise any of these rights, users may contact us at **tremitando23@gmail.com**.
## 11. Third-party services
Our website may use or link to third-party services, including WhatsApp, Wix, and Google Analytics. When users interact with those services, their data may also be processed according to the privacy policies of those providers.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
## 12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised “Last updated” date.